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Support

At Compel, we understand that providing customer support is our most important service. Excellent customer service is not just about being served, but feeling served. Our staff all strive to uphold our hard-earned reputation for customer service excellence.

We understand that the ongoing, reliable operation of your IT environment is one of the most important services we provide. Businesses today depend upon the reliability of their applications and networks. Service disruptions must be kept to a minimum, and a sense of urgency in responding to system failures is critical.

We are motivated to provide our clients with the products, solutions and services that best meet their needs. Our consultants have depth of experience in all the technologies that we supply and support.

Support You Can Count On

Compel offers a full range of maintenance and support services to ensure your IT Infrastructure is running smoothly. We pride ourselves in being able to provide a high level of services and support, through a two-pronged approach:

Prevention:
Ensuring equipment and software have been properly specified, configured and tested (i.e. do it right the first time); and,

Responsiveness:
Reacting to your IT problems and issues with a sense of urgency - we know that when something is wrong, it needs to be fixed without delay.

Expertise:

Our experienced, trained and certified technicians keep you "in the loop" regarding your specific needs and provide lasting solutions to meet those needs not just for the present but for the future as well. Currently we have Microsoft, Intel, McAfee (formerly Network Associates) and CompTIA certified technicians employed with us ready to assist in all your IT needs.

Service Contract Options:

We have various maintenance and support package options, providing both preventive and responsive services. Our maintenance and support contracts can be tailored to fit your needs, whether you require an annual support plan or a Time & Materials based service.

We have facilities in our data centre/lab to provide remote network management to monitor and address your network infrastructure from afar. This is a cost-effective way to get address your network issues without the time that a service call requires.

We also offer a full repair service for equipment & software, either in our shop or on site, with a technician who will troubleshoot, fix or swap-out devices without the inconvenience and time delay of shipping equipment to us.

For more information on our maintenance & support programs, including:

• Service options
• Pricing
• Terms and conditions
  
• Warranty support
• Maintenance support contracts
• Time & materials based technical support services
• Remote support
• On site (Field Service) repairs

To learn about our technical support service offerings, or to request technical support assistance, please contact us:

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		Crossloop Remote Secure, Encrypted Remote Access Support Tool Compel Technology Inc. in its 24th year of business gives thanks ... While trust is earned, we thank our loyal customers and suppliers for the valued relationship through-out these many years! Thank you! Computer and Electronics Technology Sales, Service & Support ...Since 1986. PIPEDA Privacy Policy Canada's Favorite Indoor Sport? Hockey may be the favorite outdoor but Squash is Read more ... Need Directions or a map to get you there? Use this link supplied by Mapquest to find the place and then drill down to the "Directions" from where you are coming. Servers How to Navigate? Click on a "Coloured Tab" at the top or click on one of the many links at the side, in the text and below the tabs. Look for the link hand. Microsoft Software Assurance. Is it worth it? Last modified: Oct, 7, 2009